Welcome to Streamway Transport Logistics . By accessing or using our website, booking services, or engaging with our logistics operations, you agree to comply with and be bound by the following Terms and Conditions. These terms govern your use of our services and outline the rights and responsibilities of both the company and the customer.
Please read these Terms and Conditions carefully before using our services. If you do not agree with any part of these terms, you should not proceed with booking or using our services.
Definitions
- “Company,” “We,” “Us,” or “Our” refers to Streamway Transport Logistics .
- “Customer,” “You,” or “Your” refers to any individual or business using our services.
- “Shipment” refers to any goods, vehicles, pets, or cargo transported by Lifeline Cargo Logistics.
- “Service” refers to any logistics, transport, or delivery service provided by the company.
Service Agreement
By booking a service with Lifeline Cargo Logistics, you acknowledge that:
- All information provided during booking is accurate and complete.
- You have the legal right to ship or transport the goods, vehicle, or pet in question.
- You agree to comply with all applicable laws and regulations related to shipping and transport.
The company reserves the right to refuse or cancel any booking that violates these terms or involves prohibited items.
Pricing and Payment
- All prices are quoted in the applicable local currency and are subject to change without prior notice.
- Full payment or a deposit may be required before service commencement.
- Payments must be made through approved methods listed on our website or invoice.
- Any additional charges (such as customs fees, storage, or re-delivery) will be communicated to the customer before processing.
Cancellations and Refunds
Cancellations and refunds are governed by our Return and Refund Policy. Customers are encouraged to review that policy for detailed information on eligibility, timelines, and procedures.
Delivery and Transit
- Delivery times are estimates and may vary due to weather, traffic, customs, or other unforeseen circumstances.
- Lifeline Cargo Logistics will make every reasonable effort to deliver shipments within the agreed timeframe.
- The company is not liable for delays caused by events beyond its control, including natural disasters, strikes, or government actions.
Customer Responsibilities
Customers must:
- Provide accurate pickup and delivery details.
- Ensure that shipments are properly packaged and labeled.
- Be available or designate an authorized representative at both pickup and delivery locations.
- Comply with all import/export and transport regulations.
Failure to meet these responsibilities may result in delays, additional charges, or cancellation of service.
Liability and Insurance
- Lifeline Cargo Logistics takes all reasonable precautions to ensure the safety of shipments.
- The company’s liability for loss or damage is limited to the declared value of the shipment or as stated in the service agreement.
- Customers are encouraged to purchase additional insurance coverage for high-value or sensitive items.
- The company is not liable for indirect, incidental, or consequential damages arising from service use.
Prohibited Items
The following items are not accepted for transport:
- Hazardous materials or illegal substances
- Perishable goods without prior arrangement
- Cash, jewelry, or high-value items not declared or insured
- Items restricted by law or government regulation
Privacy and Data Protection
Lifeline Cargo Logistics respects your privacy and handles all personal information in accordance with our Privacy Policy. Customer data is used solely for service delivery, communication, and operational purposes.
Intellectual Property
All content on the Streamway Transport Logistics , including logos, text, graphics, and images, is the property of the company and protected by copyright laws. Unauthorized use or reproduction is strictly prohibited.
Amendments
Streamway Transport Logistics reserves the right to update or modify these Terms and Conditions at any time without prior notice. The latest version will always be available on our official website. Continued use of our services after changes are posted constitutes acceptance of the revised terms.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Streamway Transport Logistics operates. Any disputes arising from these terms shall be resolved in the appropriate local courts.
Contact Information
For questions or concerns regarding these Terms and Conditions, please contact:
Streamway Transport Logistics – Legal Department